Privacy Policy

Who We Are

Saringi Tours and Travel Ltd is a licensed safari company based in Nairobi, Kenya (TRA Licence No. TRA4/47/C01/86014). We operate bespoke, tailor-made safari experiences across East and Southern Africa. When you use our website at saringitours.com or enquire about a safari, you trust us with your personal information. We take that responsibility seriously.

Information We Collect

We collect information you provide directly to us, including:

• Your name, email address, and phone number when you submit an enquiry or quote request
• Travel preferences, group size, and travel dates you share with us
• Correspondence you send us by email or through our contact form

We also collect basic technical information automatically — such as your browser type and the pages you visit — to help us understand how our website is used and to improve the experience.

How We Use Your Information

We use the information we collect to:

• Respond to your safari enquiry and design a personalised itinerary
• Communicate with you about your booking before, during, and after your trip
• Send you our Safari Journal or occasional updates, if you have opted in
• Improve and maintain our website

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We share information only with the partners directly involved in delivering your safari — such as lodges, airlines, and ground handlers — and only to the extent necessary.

Data Retention

We retain your personal information for as long as needed to provide our services or as required by Kenyan law. If you ask us to delete your data, we will do so promptly unless we are required to keep it for legal or tax purposes.

Cookies

Our website uses cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not function as intended if you do.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, or if you have any questions about how we handle your data, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review it periodically.